HOW LONG DOES IT TAKE?

Print orders: 2 business days Mounting (foamboard & Ultra Mount): 3-4 business days Framing: 5 business days Dibond: 7+ business days All times are dependent upon current volume and material availability. This can be particularly true of more esoteric frame mouldings. Rush service available. Contact us for details.

HOW CAN I GET MY ORDER?

You can choose ‘In Store Pick-up’ or have them shipped. If you are arranging a third party to pick up your, we need to be notified in advance.

WHAT IMAGE FILE FORMATS DO YOU ACCEPT?

We accept tiffs, jpegs, pngs, or PDFs.  Image files must be flattened with no layers, alpha channels, or paths. If you don’t know what any of that means, don’t worry. Our expert printers will check that your images are suitable for the requested output. If we have any concerns about quality, we will contact you.

WHAT SIZE FILE CAN I UPLOAD ?

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WHAT IS THE SMALLEST/LARGEST PRINT I CAN MAKE ?

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DO OU MANIPULATE OR EDIT IMAGES BEFORE PRINTING ?

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HOW MUCH SHARPENING SHOULD I APPLY?

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WHAT COLOUR SPACE DO YOU USE ?

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WHAT IS YOUR GUARANTEE?

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HOW SHOULD I DISPLAY FRAMED OR MOUNTED WORK?

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HOW MUCH DOES DELIVERY COST?

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WHAT ARE THE DELIVERY OTIONS?

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HOW LONG DOES DELIVERY TAKE?

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HOW WILL THE WORK BE DELIVERED ?

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WHAT HAPPENS IF MY ORDER IS DAMAGED WHEN I REVEIVE IT ?

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WHAT COUNTRIES DOES TRICERA PRINT SHIP TO ?

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DO YOU COAT OR VARNISH CANVAS GICLEE PRINTS?

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WHAT WRAP OPTIONS ARE AVAILABLE FOR CANVAS GICLEE PRINTS ?

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DOES THE FINISHED CANVAS COE WITH A CHANGING KIT?

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